Very unprofessional staff at Kimathi Street branch (tellers).I attempted to carry out a transaction, but was met with a frustrating runaround that ultimately led me to opt for another bank.
Tip for consumers: "Extremely disappointed with the unprofessional conduct of the staff at the Kimathi Street branch. Today, on April 27th, 2023, between 11:25 am and 1:00 pm, I attempted to carry out a transaction, but was met with a frustrating runaround. Despite my efforts, the staff failed to provide any assistance and ultimately led me to opt for another bank."
Products used: None because the customer service was terrible