Chewy has a problem with the carrier of their choice, Fedex. The lable indicates to ring the bell, still Fedex leaves 60+ pound boxes in the sidewak, outside of the property. Reported the problem to Chewy several times, all I get are appologies that I cannot pour on my cats litter box. After contacting Fedex, they assured me that the problem is coming from Chewy that is not paying for door delivery. Pathetic the way business are conducting themselves nowadays.