Nitesh G.

I have booked the flight through Justfly at Alaska Airlines, on the same day after one I have canceled ticket for some personal reasons. Alaska airlines processed the refund to Justfly airlines to their cooperate business credit card. But Justfly never processed refund to me. I called the customer support of Justfly, they put me on hold for more than 1 hour, an agent who is pretending to help me on refund checked me twice whether I am still there online and never called me back again. The same process repeated when I called them twice again.