I would personally stay away from this company. The swimsuit do not fit right and their description is false. I brought a bikini chain and it was stated it's one size. I'm a size 10 and the belt doesn't even go round it's for a size 6 or 8.
The swim suit is a size 8-10 and it came up as a size 12. I complained to return the product back and I have to print the return form out of my own cost and send the product recorded delivery out of my cost.
You can't get your money back and you can only get an exchange or a credit note which doesn't make sense, if their product doesn't fit.
Stay away from them you will in occur additional cost. They should be reported for false advertisement.
Bikinis vary in size depending on the style.
We are a brazilian style swimwear company. This means the area in which the bottom of the bikini sits on the body is very intimate.
Just like a thong or G-string this is smaller style than the average bikini therefore this is why we have hygiene rules in place for returns.
We understand the customers concerns. In this case the customer was given a credit note / exchange with free shipping.
We always recommend customers to carefully read the item description which will suggest if the style of the bikini is a scrunch bum / Brazilian style.