I had a holiday booked to Southern Palm, Diani, Kenya in December 2023. Unfortunately had a very close relative who was unwell and eventually passed away so we could not do this holiday. As I cancelled this on the day I was travelling, Travel Republic are refusing to refund or give me a voucher. I know for a fact that Southern Palm hasnt been paid for this. Travel Republic claim that Yalago have billed them full and are refusing to refund. Yalago are a group Company to Travel Republic. You go through a bereavement and Travvel Republic skin you alive afterwards.