I didn't have trouble with lazada before, but those are for cheap products. I'm planning to buy a phone though. Can i check if the product works perfectly before i pay for it?
Thanks for reaching out to us, ninya. We're working on that policy as well. But for now, you have to pay for the item before it will be handed over to you. However, there may be times that you may ask the deliveryman to stay for awhile as you check the item. No worries, if there may be problems on the items you received, you may just return it to us for FREE and we'll process refund/replacement for you. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!
Thanks for reaching out to us, ninya. We're working on that policy as well. But for now, you have to pay for the item before it will be handed over to you. However, there may be times that you may ask the deliveryman to stay for awhile as you check the item. No worries, if there may be problems on the items you received, you may just return it to us for FREE and we'll process refund/replacement for you. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!