nina t.

We had a blocked kitchen sink and called Righto. They did come out within 2 hours of our call. I was quoted for half an hour call out charge but it was not made clear that this could easily take longer.

So the plumber came to our door without any tools. Took his time to get to our 2nd floor and look at our blocked kitchen sink. Then went to his van that was parked a walk down the road and came back with a plunger - and when that did not work, he returned to his van to get a coil rod. He was very friendly and had all the time in the world to chat and take his time. It was a simple job and the coil unblocked our sink. He had spend just under an hour in our house. The bill was £ 351. A totally con business.