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Nilza S.

Contributor Level

Total Points
86

1 Review by Nilza

  • Punchbowl

11/20/18

I subscribed to this site for a non-profit and sent evites to approx 500 people 3 times a year. We changed our way of sending invites, therefore, we tried to cancel the subscription. We were told that we cannot get prorated for not using the site, not happy about it. We asked to please cancel for the following year. To our surprise, they charged the account again. I called them and here we go again! I DO NOT RECOMMEND THIS SERVICE

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Punchbowl M. – Punchbowl Rep

We never charge customers after they have canceled their memberships ahead of the next payment cycle. We cannot prorate customers for purchasing a membership and then not using the membership, but we do offer a very fair 30 day moneyback guarantee for anyone who requests a refund within 30 days of a charge. We also offer monthly membership options in addition to annual memberships.

Nilza Has Earned 6 Votes

Nilza S.'s review of Punchbowl earned 6 Very Helpful votes

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