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We bought a brand new parallel import Samsung s10. It overheated within 21/2 weeks and stopped charging. We sent it back and got told the warranty was void because water got into the charging port and caused physical damage. This model phone is supposed to be WATER RESISTANT! After feeding us this rubbish they said they had got it working and would send it back without a warranty.
Absolutely disgusted when 1-day used to be so good. Will be taking them to the disputes tribunal and complaining to the Commerce Commission
Will never buy from them again. They have become rubbish
Tip for consumers:
Don’t buy from them - they avoid their statutory guarantees
Products used:
Samsung s10 parallel import
Nikki M.'s review of 1Day.co.nz earned 5 Very Helpful votes
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