This company is a rip off, we purchased multiple movie all of which would either 1.) not correspond with the device code or 2.) pause 1 second into the movie, load forever than proceed with and "error" indication. We called customer service, who was USELESS, we talked in circles for a few minutes than she said corporate management would email us in 3-5 business days. No refund and absolutely no help. AVOID THIS SCAM OF A BUSINESS