Nikki B.

After giving them a glowing review over a year ago, they screwed up my bank account. All of a sudden after over a $1,000.00 of rental fees, my card was not working (only with them, and no problem with any other business at all) so they stopped sending me clothes but kept "accruing" my account. They literally told me it was a gym membership and in order to cancel my account I had to pay them money (for NO clothing mind you) so they could make my account current in order to cancel my account. (scam, right?) Since it was their IT issue, I refused and told them to reset my account since I had no clothing ever in my possession that was not paid for. I am not paying for a membership. I am paying for clothes.
Now three months after a dead account, that they could not bill supposedly, I inquired to see if there was a way to resolve this. What did they do? They charged my account and it went through and bounced a bunch of charges for me.