I don't understand how the only way to contact them is to write a review on this site... what is the point of having a customer service number if it goes straight to voicemail? I ordered shoes and of course they are a size too small so I need to exchange them but i'm not sure how. Also i feel like the light up shoes are a scam they don't even have an on/off button
We are sorry to hear you've had difficulties to reach us.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8) due to time difference.
We offer the detailed measurement for each item, please refer to our size chart for the size you need.
Our team has reviewed your complaint and have offered you solution via ticket. Please check your message.
Yours sincerely,
Rosewholesale.com Customer Service
Niki Has Earned 3 Votes
Niki Z.'s review of RoseWholesale earned 3 Very Helpful votes
Dear Niki Z,
We are sorry to hear you've had difficulties to reach us.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8) due to time difference.
We offer the detailed measurement for each item, please refer to our size chart for the size you need.
Our team has reviewed your complaint and have offered you solution via ticket. Please check your message.
Yours sincerely,
Rosewholesale.com Customer Service