Developed in part with a grant from
the National Science Foundation

Nikita G.

  • 1 Review
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since July 2018

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    78

Review Distribution

1 Review by Nikita

7/22/18
I have used epoch services for several years. I have purchased three monthly subscriptions at the same day. Two month later one of the subscriptions refunded back the money. I have tried to purchase another subscription, but was informed that the system has blacklisted me for some reason. I have tried to contact support, to find out the reason, I was ready to provide all the details, including bank transactions to prove that I have been charged and my card and details provided were legit, but the online support said that they cannot do anything about it. And it is really stupid, cause once You enter email and card details on their website, You can see the history of purchases. The online support has offered me to use another billing company, I have contacted the webmaster- he said epoch is the only billing company they use, meaning I will not be able to purchase any subscription ever from that website. Awfull experience, no support is really provided. There was no reason explained, why I was blacklisted.
randp1
Rand P. – Epoch.com Rep
I've reached out to Nikita for more details.

Nikita Has Earned 7 Votes

Nikita G.'s review of Epoch.com earned 7 Very Helpful votes

Nikita hasn’t received any thanks yous.

Nikita doesn’t have any fans yet.

Nikita isn’t following anybody yet.

Similar Reviewers on Sitejabber

pissedo103
1/28/20

Dont use it my ex girlfriend appears to have been constantly paying this shower of $#*! company...

vanceg15
12/9/19

I'm still waiting for them to refund my visa debit card. I have spoke to them 4x in the last few...