Nieves D.’s Reviews of LightInTheBox & more

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Wholesale Clothing

11/21/16

I ordered three pairs of yoga socks, one bright pink pair finally arrived. The two black pairs I ordered have not. Written to company several times with no response. Now about 5/6 weeks. Do not recommend this company at all.

Dec 10,2016

The company has contacted me to rectify this order. They were out of stock and offered me the choice of another product or a refund. I was happy with the end result.

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Lightinthebox

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* LightInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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LightInTheBox F. – LightInTheBox Rep Over a year old

Dear Customer,

We sincerely apologize for the inconvenience. Please note usually customers get in touch with customer service by submitting ticket. However, our company doesn’t use email to contact with customers, and we don't have any official email account.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13888758

Sincerely,
LightInTheBox Customer Service