nidhi c.

I order a philips trimmer from jabong.com, It was a non-returnable product but when I received it the package of the product was damaged so I clicked a picture of that. When I opened it the product didn't start up as the battery was dead and I changed the battery and it got started, I also saw strand of hair on it, all this clearly means it is a used product which I got, It has been more than 15 days and they are calling me every 2nd day and at the end they refused to provide my refund and they are not helping me with it.