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I subscribed last month for the 7 days trial, I sent 3 faxes that I got confirmation they were sent but never received on the other end so I canceled the trial period few days before expiration but I still got charged. No life person to talk to
Nidal M.'s review of MetroFax earned a Very Helpful vote
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Hello Nidal,
This is not the impression we wish for you to have. We currently offer a 14-day free trial of the service. When a fax has been successfully delivered to the intended party, a confirmation email is sent to your primary sending email with the full "Fax Details"- Date (always listed in GMT, number of pages transmitted, length of transmission, and most importantly the receiving fax machines/servers Reference ID- which is confirmation that the fax completed on the receiving end). We provide direct online cancellation for all U. S billed monthly accounts as well as 24/7 live chat, email, direct mobile app, and social support.
Kindly message our Social Team at socialsupport@metrofax.com with your account details if you would like us to look into this matter further for you.
Many thanks,
Metrofax Support Team