nIC S.

I'm not typically a review writer... however, had such a terrible experience with this company that I feel like I need to "warn" others. I bought a total of four Groupons from this company. Our orders were all place on December 1st- with guaranteed Christmas delivery if ordered by 12/13. I received two canvases on 12/7, opened one to reveal a photo of someone I don't know. Opened the other to reveal a canvas with a damaged corner. The other two said they still hadn't shipped (were going to different addresses).
I emailed the company right away since they were all Christmas gifts. Didn't hear anything back until the following Monday, requesting pictures of the canvases that were incorrect. I sent them within an hour of receiving the email. My other two canvases STILL had not shipped. Email company again a few days later, asking for a response ASAP. Nothing. Tried to call number listed on their website. Regardless of the time/day- I received a message stating to call back during business hours, and no opportunity to leave a message, etc. Tried calling 10 times+ over the course of a few days. Still no response. Finally received an email stating the other canvases had shipped- only to be deliver AFTER Christmas! Emailed Groupon to tell them how upset I was with the absolute lack of communication with the company.
Finally received a email from the company (the Saturday before Christmas) stating that they were reprinting my canvases and that they should ship within 3-5 business days.
Received an email on 12/29 that my items were being shipped- however, it is now the 31st with absolutely no change in the tracking, which tells me it has still not been submitted for shipment.

To sum it up- DO NOT ORDER FROM THIS COMPANY!