Nicolle F.’s Reviews of Lotus Leggings & more

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Women's Clothing

2/1/19

I was excited to purchase my Lotus Leggings. I had been putting it off for so long. I bought 4 pair. Problem 1: poor communication regarding delivery & shipping info paired with terrible customer service. Problem two: Two of the pair: one was with a dragon and black back ground; the other was with the octopus and black back ground, arrived with a whit seam up the front of otherwise black background. The seaming was the problem not the fabric or style quality. Problem 3: When I asked about an exchange or return I was given the policy and told I'd have to pay return shipping. They want me to pay for returning their poor quality stuff. Nope.

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Lotus L. – Lotus Leggings Rep Over a year old

HiNicolle,

Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.

Thank you,
Lotus Legging