I would give this company a negative review if I could. This was my second time using them. The first time my paper was decent, I still needed to spend about two hours of my own time editing, but at least it was salvageable.
THIS TIME, my paper was on OBESITY IN AMERICA. How difficult is that? I require four pages with 2 cites and needed it within 24 hours. When the 24 hours was up, I still didn't have my paper. I need to chat with a representative to see what the status was. Then I was told I would get my paper within five minutes, which was also a lie. More like 15. When I looked at the preview, it was AWFUL. Complete garbage. Misspellings ALL over the place, now flow from one topic to the next, sentences were not in English at all. I am in complete shock. When talking to my rep about revisions or a refund, she told me that she needed 5+ hours for the revision. UM... NO! I paid over $100 for nothing. The paper is completely useless. I approved it only because I have a paper to submit in 4 hours so I'll be spending the rest of my day at work FIXING it in between projects.
I WILL NEVERRRRRR, ever recommend this company to anyone. They should be ashamed to stand behind work they claim is "college" level. Papers of mine weren't this poorly written in middle school. Unbelievable!
Dear Nicole,
We would like to express our sincere apologies for this misunderstanding and would like to let you know that we`re ready to compensate the inconveniences caused by the poor quality of the writer`s work. We have terminated the cooperation with him immediately after we`ve found this out; therefore, such issue will not happen again. We would like you to check your account on our website and find the messages from the Support Team and our Dispute Department offering you several options of the compensation. Which one to choose is up to you and we`ll be more than glad to fulfill your request in the means of compensation. Thank you for your attention!