Nicole V.

I bought a dress that I loved from ASTR for my anniversary. It came, i tried it on, and immediately the little piece of fabric that holds the strap on the back of the dress broke. It wasn't sewn on correctly, and honestly the quality of the entire dress was not what I would expect for 100 dollar dress. It felt cheap. I returned the dress for store credit because although i didn't think it was worth it, I really liked the design of the dress and need a dress for my anniversary in three days. They are very slow in responding to the customer service chat, and although i was able to get store credit to order a new dress, and they gave me a coupon to make sure for the one I had used when ordering the first dress, I would not recommend buying from this brand. They said I would get refunded for the extra shipping cost I had to pay with with my credit card in order to get expedited shipping so that ill have the dress on time, but what they did was add another credit to the gift card they had given me with store credit. I dont want more store credit, im never going to buy from them again. I want them to refund my credit card like they said.
The whole thing has been a pain in the $#*!. Yes i got store credit but i had to go and return the dress, and now i have a charge on my credit card that i wouldn't have had. And the dress, like i said, is not worth 100 dollars. The quality of it would have made me think it was a 30 or 40 dollar dress. Don't waste your money, if you want a nice dress for an occasion, shop somewhere else that'll probably have better quality and wont come with a broken strap.