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I ordered a tank top before summer. Never received my product, emailed them. Said they were going to resend my item to me. Get another email saying it's out of stock and I can pick a different item. While on thier website I seen the tank top I ordered and clicked on it. It said I could ordered it! That it wasnt out of stock. I then was scrolling through my Facebook and the website comes across my wall advertising the same tank top. I asked them to just refund my money and now that email as "a error" in sending.
Nicole V.'s review of Bellelily earned 2 Very Helpful votes
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Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. The item may be sold well and not in stock at that time but would be restocked soon in the next few days. We just afraid that you won't wait for some days for the original one to be restocked, so we suggest you choose other item to replace with. May we know did you receive the resending item or refund? Could you send us your email address or your relevant order number and email with us? We are sorry for any inconvenience caused to you. We'd like to help resolve this issue.
If you have any question or request, please feel free to email with us at service@bellelily.com.
Thanks for your support and understanding.