Nicole S.

What a train wreck of an experience! People primarily use RTR for big life events and they have shown over and over what a colossal disappointment they are. If you have a date you are counting on and want to look your best, do yourself a favor and just shop for what you need and guarantee you have what you need lined up instead of scrambling at the last minute because RTR falls short (yet again). Once they blamed "weather" and once they blamed the person who rented it before me. Neither of these are my problem RTR. It's up to you to make it right. And what did you do? Offer me a coupon for a future disaster to give you another chance only to tell me it expires? Good riddance!