I placed my order on 3/1 and still have not received it. I received an order confirmation email but nothing about shipping and no customer service response. I ordered based on raving YouTube reviews, but clearly the company seems to be trending downhill as all reviews from the past few months are citing the same problem. I DO NOT recommend ordering from this company as they seem completely unreliable and untrustworthy and I do not know if I will ever even receive the >$200 product.