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The original dresses sent had such a small neck hole that my 3 year old couldn't even get the 6 year olds dress on. I returned the dresses and tried to order a different style and expected a full refund. When processing the second order the charges were put through to my bank 9 times! I had to cancel my card. A friend ordered replacement dresses for me but since I cancelled my card the company refused to refund my 60% on the original purchase. So, all in all I've spent over $300 on 2 dresses. Should have gone somewhere local. Such terrible customer service!
Nicole L.'s review of JJ's House earned 2 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer,
Hope you have a nice day!
We are sorry to hear that. We have emailed you to explain this issue and we advise you to contact your bank since we have refunded the money.
Thank you for your time and patience.