We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Nicole L.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since July 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    9

Review Distribution

1 Review by Nicole

7/4/20
The original dresses sent had such a small neck hole that my 3 year old couldn't even get the 6 year olds dress on. I returned the dresses and tried to order a different style and expected a full refund. When processing the second order the charges were put through to my bank 9 times! I had to cancel my card. A friend ordered replacement dresses for me but since I cancelled my card the company refused to refund my 60% on the original purchase. So, all in all I've spent over $300 on 2 dresses. Should have gone somewhere local. Such terrible customer service!
henryt15
JJSHOUSE R. – JJ's House Rep
Dear customer,

Hope you have a nice day!

We are sorry to hear that. We have emailed you to explain this issue and we advise you to contact your bank since we have refunded the money.

Thank you for your time and patience.

Nicole hasn’t received any votes.

Nicole hasn’t received any thanks yous.

Nicole doesn’t have any fans yet.

Nicole isn’t following anybody yet.

Similar Reviewers on Sitejabber

lennyf10
8/8/20

My daughter ordered a dress for her school Prom night. JJ's House said it has been shipped but it...

danielac77
8/6/20

I ordered two dresses for an August wedding back in April. In May, they told me my dresses...