Nicole H.

I ordered a Louis Vuitton keepall 55. I ordered the beginning of January and it took a while to come because of the Chinese New Year. I was skeptical of ordering because of all the fraudulent things I've read. But a few weeks later it came, no suspicious activity on my account. (And I used e-check method) Their customer is actually amazing. I ordered another bag and they called to confirm, they also asked about my last order and if I was pleased. I told them about one small mark on an extra strap, they told me to email them pictures. I did that and they called back the next day telling me they received them and that they will be sending me a new one. This is a great company. I love my bag. I have a real one and it's seriously perfect. I can't wait to receive my next one :)