Nicole G.

I ordered a custom picnic box' that had our family name burned Into the wood. When I read the instructions for the listing the family name, it said the artist would add the word THE and how we would Like to see our name pluralized. I expected that if the artist is adding the word THE before our name that he is also adding an s' to the family name. I was shocked when I received this $200 Wooden picnic Box with our name listed simply The' and the family name in singular form. It looks ridiculous. When I asked for the artist to please correct this mistake and add the s' they refused. Basically blaming me for the mistake. No one at the company ever thought to question this before it was to be burned into the wood. They could have called me or emailed me if they thought it looked strange to Put the name on that way. Now I am stuck with something I will obviously use in public and anyone with common' sense would know it looks silly. I guess they are uncommon goods with no common sense.' I'm very disappointed. Terrible customer service.