We paid them for a "year" advertising, website redesign, and SEO. After 4 months we had a new website, but the number of actual customers contacting us through our site is down over 75%? Our company has had a website for over 10 years and our inquires have cratered since Thomasnet has taken over. Now we are told the contract is for 18 months and we are still paying.
This company front loads all of their work, which is basically only building a website that can be done for a fraction of the price other places, and then coasts for the next 12-14 months. It has been a massive expense for our company with little or nothing to show for it. Huge mistake.
Hi Nick,
I'm sorry to hear of the challenges you've faced so far in working with Thomas. I checked with the team working on your account and understand there has been several conversations and recommendations to help turn things around. Your team is committed to optimizing your results and I encourage you to bring any additional concerns to them.
Dan R
Thomas Marketing