Nick N.

I am a long time member of over 2 years and have used thier site everyday during that time so im very disappointed that when I provided proof of survey completion they did not take the time to look into it they just gave me a boiler plate answer and said if the survey companies don't want to pay too bad instead of recognizing thier was a mistake and fixing it. For whatever reason thier were issues over the weekend with survey payouts even though you completed the survey in full so I took screenshots as proof amd provided them so they could look into it and instead I got 4 copy and pasted email messages saying that if survey companies refuse to pay then too bad even though in the past they woukd investigate and give you the payout that was not rewarded. Terrible customer service and support in my opinion.