Email due for renewal, had a phone call regarding it.
I explained to him I was going to shop around as I've lost alot of business during the current Covid-19 dramas and am looking at cost cutting where I can.
Once he realized he wasn't able to resign me there and then his tone soon quickly changed.
Would of resigned for convenience but now there's no way I will be renewing, happy to pay more elsewhere and not support a company like this and after reading everyone else's reviews I see I'm not the only one.
Phone call was on the 10/06/2020@ 3.30pm aest.
Update - after posting original review had phone call from him immediately asking me to edit and remove his name which I have done.