Nicki C.

What a horrible experience! I booked 4 tickets through flighthub yesterday and used my credit card to purchase them. After the website said "Success! Here is your confirmation number..." I received an email stating there was a problem with the credit card and a small balance was left over of $156 and if we would like to use a different credit card for that transaction we could. Odd, but we just wanted to complete the booking so we put the $156 amount on our bank card. Shortly after that we received another email stating that there was a problem and that no payment has been received. Then another email saying our tickets had been cancelled. So we got on the phone with our credit card company first and they said that flighthub had indeed charged our credit card for $1,400. Now we were suspicious, not to mention confused, and we checked our personal bank account and saw that flighthub had taken the liberty of deducting $1,500 out of our personal bank account when we only authorized them to take out $156. Back on the phone with flighthub where they still denied no charge had occurred. Two hours and a three way call with my bank later, they finally see the light and say they will refund the money and reverse the credit card charge which could take anywhere from 1-5 days. Thanks flighthub. Now on top of having no airline tickets we now have no money in our bank to pay our bills this week! Do not use this company!