nichole m.

DO NOT WASTE YOUR TIME ON THIS PLACE, DO YOUR RESEARCH AND GO THROUGH SOMEONE WHO BACKS UP THE PRODUCTS THEY SELL.

We purchased an electrostatic sprayer from this company. We saw it was under warranty so we felt comfortable making the purchase. We purchased the sprayer in June, We received it in July, understandable with COVID back ups. We tested the machine and it worked well, The first job we used it on it worked fine. The second job we used it on, the machine died. Completely died, no warning it was at full battery, we even used the correct charger and product inside.
Long story short I called the company, they gave me an email for the manufacturer to honor the warranty. Multiple emails sent, no Response. I called the company back again and was given a different email. I got response there and a number to call. The representative for Rehabmart told me the technician said its a bad battery, they the want to charge me an additional $80 to fix the product. Last I checked, the product had warranty to cover this right?!
Yes that's correct but we don't honor them, its the manufacturer and we aren't able to get ahold of them.
I said ok then process my return, weve used it 1 1/2 times and now its DEAD. Ill send the machine back... Oh I'm sorry that machine is non returnable once we ship it, it is what it is... So basically I was screwed out of 2300. 00.

DO NOT WASTE YOUR TIME ON THIS PLACE, DO YOUR RESEARCH AND GO THROUGH SOMEONE WHO BACKS UP THE PRODUCTS THEY SELL.