Nicholas R.

APPLE LOST MY WATCH DURING REPAIR, ACCEPTING NO ACCOUNTABILITY. I call 2 times a day, with same answer, "we cannot locate your watch, and at this time there is nothing we can do. 4 days after the guaranteed return date (2-4 days), and calling, a Senior Adviser in customer relations notified me that they gave it to another customer, and it is noted that my watch was received, and your apple care claim is now closed... I STILL HAVE NO WATCH REPLACEMENT. Call customer care to verify what I am saying, case number **************. DO NOT GO TO THIS STORE OR BUY APPLE CARE, use you carriers insurance, they offer same day replacement (excluding weekends and holidays).