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After entering in all the specs for my vehicle I purchased a part that said was compatible. Upon trying to install the part on my vehicle I found that they shipped me a part from a completely different model. I tried to contact PartsGeek to return the item and they said they would neither pay to get it shipped back or refund the shipping amount for the incorrect part they shipped me.
I had to pay $12.95 to get it shipped to me and now they want me to pay another $25+ to ship the incorrect part back to them. Completely ridiculous. I could not be more dissatisfied with how PartsGeek is handling this. Customer service is unwilling to do anything to try to rectify their mistakes which is the reason for this review.
Will never give PartsGeek my business after this incident.
Tip for consumers:
Do not buy parts from this website if there is even a 1% chance that you will need to return them. Do not rely on this website to send you the correct/compatible parts. Do not rely on this website to try to do anything to resolve customer issues
Nicholas G.'s review of PartsGeek earned 3 Very Helpful votes
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