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Overall a positive experience. They got me my ps5 in a timely manner. That's said, they put the console box, controller box and games in a larger box with no extra padding. This caused the console box to bounce around in transit curshing the controller box and dinging up the ps5 box inside. Luckily, everything inside the boxes (console, controller and games) seems to be functioning and intact despite the packaging being mangled.
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