Jackie N.

I recently tried to sign into my gmail account, because I could not access my skype. I tried to sign in and I thought I forgot my password. I tried to do the recovery, turns out that my alternate email has been changed and I could not get the code to access my account. I tried to contact google and I tried talking to someone about it and they told me that the only way to recover my account is by doing the recovery online. They did not have a department for recovery and so I have ALL my contacts on skype and I cannot access it now. Now someone else is using my gmail account, with my contacts on there! Highly disappointed!