Ordered shoes for prom and they were terribly made, damaged, wrong material and color. These shoes were nothing like what they advertised. They have poor customer service, very slow to response if they do at all, no information to return products and all the numbers on their site are fake. I have been going back and forth trying to get an address to return the shoes but they are not giving that data out. They keep telling myself and the bank they refunded the money but they haven't. Stay away from them a bunch of scam artists.
[EricDress Rep] My dear friend, So sorry for your unhappy.
Could you please let me know how your shoes with low quality, we are happy to help you solve that.So please show me some pictures about the shoes. Thank you very much!
And also could you please send me your email address and order number so that I could help you to check the order with my workmates.And then I will let our service manager contact you to solve the problem soon.
If you have any questions about us or your shoppings, please contact us with the e-mail: reviews@ericdress. Com. May you have a nice day!
Ericdress