Nerizza S.

LEGITIMIZED SCAM.

I was thrilled to find a great product that seems to be endorsed by TV personalities. I was so convinced that it might be a solution to my weight gain dilemma that I signed up to try the product.

After putting in my info the site took me to a sign-up page to complete the order by entering my credit card info.

I got the confirmation immediately and waited for the product... and waited... and waited... after 19 days it arrived in the mail. It came straight from China with an invoice written and signed in Chinese language. Hence, I had to go back in my email history to find out how to cancel. I immediately filed with my bank a dispute because I got charged right away. It was only after I spoke with a lady from my bank that I clicked on the Terms and Conditions on the bottom of their site that I found out how to return it. So now I am waiting to hear from these people.

Complaints:
1. The product sample came in a small bottle; it was not the same packaging as advertised.
2. It came 19 days after order date which means in their 'Terms and Conditions' clause my 14-day trial period is over.
"When you order the risk-free trial of Power Cleanse your credit card will be charged only $5.95 shipping and handling. You will have a full 14 day free trial period from your original order date to decide if Power Cleanse is right for you. If you are enjoying Power Cleanse, then do nothing, and at the end of your 14 day trial period you will be charged seventy-nine dollars and ninety five cents for the trial bottle you received."
3. I got charged $79.95 because I did not call them to cancel the before the trial period is over.
4. Difficulty with making contact with Customer Service.

Recommendation:
Do not for any reason buy products online from websites you are not familiar with. If you do, you must read the 'Terms and Conditions' clause and be prepared for the risk you might end up taking which is definitely loss of money and sanity.