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I ordered an item that arrived damaged. I contacted Studio on many occasions and took me 2 weeks to get the item collected. They received the item and refunded the cost but kept hold of the postage. Their policy states clearly in this case that I should of had a complete refund including the postage. Contacted studio again and all I was told was that it will be refunded. We are now 6 weeks from when they refunded just the item and no refund for postage received. What a company, I no longed shop with Studio. Disgusting service
Tip for consumers:
Damaged item sent back but Studio don't honour their own policy
Products used:
Chest of drawers
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