Neil R.

Tip for consumers:
Missing iPhones
I ordered two iPhones. Lazada told me they were delivered on 18th May, but they were not, we were home all day and have a security camera, no one came and no one called. I immediately called Lazada customer care but they could not care less- useless. On 20th packages was delivered. with one phone missing. Lazada is an agent for piracy, do not use them. The couriers that I have since spoken too including the boss at J&T couriers says that Lazada have no Seller security systems an

Products used:
Missing iPhones
I ordered two iPhones. Lazada told me they were delivered on 18th May, but they were not, we were home all day and have a security camera, no one came and no one called. I immediately called Lazada customer care but they could not care less- useless. On 20th packages was delivered. with one phone missing. Lazada is an agent for piracy, do not use them. The couriers that I have since spoken too including the boss at J&T couriers says that Lazada have no Seller security systems and this happens frequently. He showed me video of my package at various distribution points. I am not sure what happened to it but I am sure Lazada did not secure the parcel and could not care about my issue. This is the second time. Do not use them