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Neil P.

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1 Review by Neil

VRBO

  • VRBO

“Horrible, horrible, horrible company to deal with.”
11/30/17

Horrible, horrible, horrible company to deal with. They literally refunded my deposit to someone else and would not dispute the refund with the credit card company and apply the refund to me. I spent over an hour on the phone with them and was very professional. They hung up on me once and later calls resulted in a permanent hold while they transferred me to the "payment department". I planned on booking through VRBO every year for my company retreat. Not anymore their loss.

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