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1 Review by Neil

Sears

Sears

7/11/19

Quite possibly the worst internet shopping on the internet! First, the confirmation emails have links that don't work. Next, the website won't recognize your order number. After many contact-us messages I finally got a tracking number. Only took 2 weeks to get my order, and it was the wrong item! Go to the website and try to initiate a return and the website keeps redirecting you back to your order status (maybe that's how to find your order status!). Then you end up calling, the electronic voice tells me it's a third party vendor and I have to go thru them, then it gives you a bad number (just won't work). Tried to talk to a person and was put on hold for over an hour, just to be hung up on. Did the on-line chat, got the same bad number and a promise I would hear from them within 72 hours. Then what, wait another 2 weeks? I WANT MY MONEY BACK! THEY STOLE MY MONEY!!

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