I placed an order with house of beauty back in April. Although the payment was processed right away, my order took 4weeks to get to me. 4 weeks! During that time I sent multiple emails to cancel the order, not to ship. To these emails I got NO replies. I feel they completely ignored my concerns and did NOTHING in terms of trying to respond or communicate with me.
We greatly regret that you have faced this issue with your order. We are extremely apologetic for the same and assure you a better experience in the future. Due to the pandemic and social distancing norms we've adopted for our staff, we're working in a limited capacity. Thank you for your patience and cooperation.
N Has Earned 31 Votes
N C.'s review of House of Beauty earned 31 Very Helpful votes
We greatly regret that you have faced this issue with your order. We are extremely apologetic for the same and assure you a better experience in the future. Due to the pandemic and social distancing norms we've adopted for our staff, we're working in a limited capacity. Thank you for your patience and cooperation.