Scribd will send you messages more than twice in a month that your account was needed to fill money. If you give response their messages, at the same, time they will charge you. Even though you have already paid, their system was stuck and you was like you haven't pay yet. So, they will send you messages again and you fill again. Then, they charge you again. Their system was so terrible. Then, the application was too. They just show the books that they want to promote. Application was not user friendly.
Hi Naw - I'm very sorry to hear about your duplicate payments. Most likely, you had two accounts with us, which you've forgotten about. Please send us an email to help@scribd.com and we'll be happy to resolve this for you!