Nathan S.

Ordered 2 kids car motors. Got sent the incorrect ones - totally different to what I ordered. Was told I had to pay for return postage and the seller would not reimburse me. I declined, opened a dispute. Then aliexpress found in sellers favour - despite me explaining numerous times that I could not use the motors and they are not the ones I ordered. I appealed the dispute and they rejected my appeal saying the motors still have value and I should have returned them AT MY OWN EXPENSE... WTF! Even though the seller made the mistake. Went onto aliexpress chat to make a complaint - several times - they kept disconnecting the chat when I wanted to make an official complaint regarding this. Where is the complaint's department. SCAM SCAM SCAM. So much for having consumer rights!