Nathan S.

I have made 2 purchases with CDW over the years and both times it has been a nightmare. It takes weeks, I repeat, weeks, to get your order.

The problem is that every web order must be approved by an account manager. If a account manager doesn't get to your order, it will just sit there for weeks in a holding queue.

No emails or no type of notifications are sent to you. I purchase a printer from them for business needs. I'm in a time crunch. Order placed on nov 2nd, it's now the 15th and the order still hasn't shipped yet. Call them. The reason why they are holding? They don't ship to a UPS box.

Ridiculous. I will never purchase from CDW for the rest of my life. I will tell all my friends and business aquaintances to avoid this company as if their life depended on it.

Back in July, we also purchased MacBooks, keyboards, docking stations, etc for work. It took 1 month for the MacBooks to arrive. The docking stations arrived in October.