Nathaniel P.

I highly recommend to not use Carid (Partsid). I generally never have a bad time with companies, but this is something out of a movie. I ordered a set of bumpers on February 9th, they charged me a crazy amount for shipping (I was willing to pay given I live in a remote location). After I had already paid, and the order got delayed repeatedly, they asked me to pay them even more for shipping…I declined and asked for a refund back, simple enough.
Of course, I was told that the refund would be issued in 24-72 hours no big deal. As of today, I am now over 50 days of waiting for my refund for a part that never even got shipped. The staff in outstandingly rude. I requested numerous times to get an explanation outside of "please wait 24-72 hours for an update" that they never send anyways, I requested manager call backs numerous times and it never happened, in fact one staff member stated that I need to just stop asking, wait and to STOP requesting manager call back because its "pointless".
Over and over its excuse after excuse. It's a different answer every time. Now I am being told that a check is being sent to me June 1st, and that I should receive it by June 30th. For a refund that was submitted on March 27th.
I promise you; you do not want to use them. It is a completely ridiculous company. I quite literally started searching around to see if Carid was a scam. Use extreme caution, I would honestly use other companies even if its more expensive because carid will fraud you out of your money if there is an issue with an order.
Unreal is all I have to say now.