I placed two orders on the same day. One for a mount and battery combo and one for a thermal scope. The next day my battery order was canceled because they could not offer it any more even though they had both the battery and mount available separate. They would not honor what they sold me the day before. Days later I was told my scope was back ordered even though it did not state it on the website when I ordered it. It was pushed out one month. Then I was told it was pushed out another month. I am now on the fourth month with an expected ship date of 5/29. I tried to compromise and offered to split the difference of the next model up which is in stock but they could only offer me a $150 discount. I do not agree with how the conduct business, their customer service is awful, and I would not recommend using them if you ever want to see what you ordered.