Thumbnail of user nathanielh44

Nathaniel H.

Contributor Level

Total Points
84

1 Review by Nathaniel

  • OpticsPlanet

5/3/19

I placed two orders on the same day. One for a mount and battery combo and one for a thermal scope. The next day my battery order was canceled because they could not offer it any more even though they had both the battery and mount available separate. They would not honor what they sold me the day before. Days later I was told my scope was back ordered even though it did not state it on the website when I ordered it. It was pushed out one month. Then I was told it was pushed out another month. I am now on the fourth month with an expected ship date of 5/29. I tried to compromise and offered to split the difference of the next model up which is in stock but they could only offer me a $150 discount. I do not agree with how the conduct business, their customer service is awful, and I would not recommend using them if you ever want to see what you ordered.

Nathaniel Has Earned 4 Votes

Nathaniel H.'s review of OpticsPlanet earned 4 Very Helpful votes

Nathaniel hasn’t received any thanks yous.

Nathaniel doesn’t have any fans yet.

Nathaniel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user wsantory150
4/3/24

0 de 5 🌟ESTRELLAS Primero me dicen que no hacen envios fuera de U.S. Pues decido que me envien al...

Thumbnail of user davidd958
3/5/24

They say fast shipping, however they use DHL and that is a huge mistake! It's taken over a week...