I ordered an expensive product from TooCoolTech and had to wait about 2 months for it to be delivered. When I finally received the product, I quickly realized the product wasn't functioning properly and attempted to contact TooCoolTech so that I could return the product and get a refund. They ignored my request until I sent my 5th email and they're response demanded that I jump through hoops in order to be considered eligible for a return/replacement. This company sells extremely poor quality products and they have the worst customer service that I've ever experienced. I will never do business with TooCoolTech again and I advise others to do the same