Nathanael G.

I purchased a gift certificate through Groupon. I did my research of the 3rd party and felt very comfortable with the purchase. When I entered my groupon code I then was made aware that it was only a discount card and not a gift certificate which I purchased. I attempted to contact Groupon via phone and they do accept phone calls. I then attempted to contact them via live chat agent and found that Groupon is never online. I filed a complaint with the Groupon and a Zander L responded. They would not refund me and they would not provide a contact # or a last name of who I was speaking with. Only Zander L which is the most made up name ever. Groupon will rip you off bottom line. I have filed a fraud charge with my bank and reported them to the BBB. I will never do business with them again.