Natalie S.’s Reviews of ModCloth & more

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Women's Clothing

12/3/18

888 is always over 60 minutes, chat doesn't work, robot doesn't load so can't even write. Ordered a pair of shoes which still haven't arrived, and am unable to contact them to cancel. Horrible company. Buy somewhere else.

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Jason B. – ModCloth Rep Over a year old

Hi, Natalie. I'm very sorry for any inconvenience or disappointing experience. I know that this past holiday season saw some long wait times with getting in touch with our team, as well as heavy shipping delays. Please know that these are not typical of ModCloth, and we are always working to prevent them in the future. I will certainly share your feedback with the appropriate teams, and if you have any other questions or concerns, our Customer Care team is always happy to assist, at modcloth.com/help.